# Support that knows your industry on day one.

A SaaS onboarding question isn’t a healthcare reschedule. Verly ships with industry-specific intents, tone, compliance defaults, and escalation rules — so your agent doesn’t sound generic on the first conversation.

## Coverage

- **8 industries**  
- **40+ pre-built intents** across support, voice, commerce, internal ops, and sales-led conversations.

## Channels

- Voice, WhatsApp, web

Live on day one. One operating layer across urgent calls, messaging, and embedded support.

## Time to value

**2 weeks**  
Average time from first login to your first fully automated resolution — across every industry.

# Enterprise Solution

## Security, deployment, and custom workflow support for larger teams

Enterprise now lives inside Solutions so buyers can evaluate Verly in one place: industry workflows, use-case fit, and enterprise rollout requirements together.

- Dedicated rollout support, enterprise agreements, and custom routing control
- Security-sensitive deployment paths including stricter data-handling options
- Custom integrations and workflow design for complex support operations

---

## Commerce operating layer

**Commerce**  
Order-status and delivery updates tied to live shipment data  
- **E-commerce & Retail**  
- Resolve order, delivery, and return questions instantly across web chat, WhatsApp, and voice without bloating your support team.
- **Channels:** Web chat, WhatsApp, Voice  
- Common inquiries: Lost parcels, damaged shipments, or chargeback-related exceptions.  
[Explore solution](/content/solutions/e-commerce-retail/index.html)

---

## Support command center

**Support**  
Docs-backed answers for setup, onboarding, and feature questions  
- **SaaS Platforms**  
- Deflect repetitive tickets, guide onboarding, and automate billing or account questions with grounded product context inside the app.  
- **Channels:** In-app chat, Web chat, WhatsApp  
- Common inquiries: Confirmed bugs, outages, or security-sensitive issues.  
[Explore solution](/content/solutions/saas-platforms/index.html)

---

## Patient access flow

**Voice**  
Appointment booking, rescheduling, and visit-prep questions  
- **Healthcare**  
- Handle patient scheduling, refill requests, and routine triage with guardrails, multilingual access, and always-on response coverage.  
- **Channels:** Voice, Web chat, WhatsApp  
- Common inquiries: Clinical, urgent, or symptom-sensitive conversations.  
[Explore solution](/content/solutions/healthcare/index.html)

---

## Guest operations desk

**Voice**  
Reservations, confirmations, and availability checks  
- **Restaurants & Hospitality**  
- Automate reservations, guest questions, and catering intake across calls and messages so staff stay focused on service.  
- **Channels:** Voice, WhatsApp, Web chat  
- Common inquiries: VIP events, large parties, or unusual service requests.  
[Explore solution](/content/solutions/restaurants-hospitality/index.html)

---

## Lead routing system

**Sales**  
Listing questions and property-availability responses  
- **Real Estate**  
- Qualify property inquiries, answer listing questions, and book tours around the clock across web chat and messaging.  
- **Channels:** Web chat, WhatsApp, Voice  
- Common inquiries: High-intent prospects ready for agent follow-up.  
[Explore solution](/content/solutions/real-estate/index.html)

---

## Student services desk

**Support**  
Admissions, deadline, and program-fit questions  
- **Education**  
- Support prospective students, current students, and families with admissions, aid, and campus-service answers across chat, voice, and messaging.  
- **Channels:** Web chat, Voice, WhatsApp  
- Common inquiries: Account-specific aid, registrar, or student-record issues.  
[Explore solution](/content/solutions/education/index.html)

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## Travel disruption desk

**Voice**  
Booking-change, cancellation, and itinerary-update requests  
- **Travel & Tourism**  
- Help travelers with booking changes, disruption support, and live itinerary questions across voice and messaging without long queues.  
- **Channels:** Voice, WhatsApp, Web chat  
- Common inquiries: Complex refunds, rebooking exceptions, or policy overrides.  
[Explore solution](/content/solutions/travel-tourism/index.html)

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## Client intake pipeline

**Internal**  
Consultation booking and package or process questions  
- **Professional Services**  
- Automate client intake, consultation booking, and document collection so service teams spend less time on repetitive coordination.  
- **Channels:** Web chat, WhatsApp, Voice  
- Common inquiries: Custom scoping, strategic advisory, or bespoke pricing discussions.  
[Explore solution](/content/solutions/professional-services/index.html)

---

# Verly Assistant

## Hi! 👋 How can I help you with Verly Assistant today?

### Send us a message

Ask us anything about our platform or system status.

### Suggested

- Frequently asked questions  
  - Is there a free plan?  
  - How can Verly help me?  
  - How to deploy in 15 minutes?  
  - What integrations does Verly have?